Know the People Behind the Furniture
Differentiate busy homeowners worried about spills from facilities managers focused on uptime and warranties. Interview both groups, record exact phrases they use, and mirror those words in headlines, bullets, and callouts to prove you actually listened.
Know the People Behind the Furniture
Write candidly about coffee rings, pet accidents, sun fade, and mystery scratches. Acknowledge embarrassment, then offer judgment-free solutions. When readers feel seen, they relax, engage, and are far more likely to request help or subscribe.